Privacy Policy
At ZipChat.ai, we are committed to protecting the privacy of our users. This privacy policy explains how we collect, use, and disclose information about our users.
Information We Collect
- Personal information: We may collect personal information such as your name, email address, and phone number when you sign up for our service.
- Chat data: We may collect chat data such as the questions asked by your customers and the responses provided by our chatbot.
- Usage data: We may collect usage data such as the pages visited on your website, the time spent on each page, and the actions taken by your customers.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide our chatbot service: We use your personal information and chat data to provide our chatbot service to you and your customers.
- To personalize our chatbot service: We use your usage data and chat data to personalize our chatbot service to your business needs and improve the quality of our service.
- To improve our service: We use your usage data and chat data to analyze the performance of our chatbot service and improve the quality of our service.
- To communicate with you: We may use your personal information to communicate with you about our service, such as to notify you of updates or changes to our service.
Information We Share
We may share your information with the following parties:
- Service providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, and customer service.
- Business partners: We may share your information with business partners who provide complementary services or products that may be of interest to you.
- Legal purposes: We may share your information to comply with applicable laws, regulations, legal processes, or governmental requests.
Security
We take reasonable measures to protect the security of your information. However, no security measures are 100% foolproof, and we cannot guarantee the security of your information.
Changes to this Privacy Policy
We may update this privacy policy from time to time. We will notify you of any material changes to this privacy policy by posting a notice on our website or by sending you an email.
Contact Us
If you have any questions or concerns about this privacy policy, please contact us at [email protected].
Last updated: March 28 2023